The Florence Prescription From Accountability to Ownership  The Next Frontier for Patient Satisfaction, Workplace Productivity, and Employee Loyality 
Lauer Charles S. 
 - 2009 
 -  Joe Tye 
 -  208 pages 
<br/><br/><label>ISBN: </label>9781887511278 
<br/><br/><label>Dewey Class. No.: </label>971