000 00429nam a22001337a 4500
008 230724b |||||||| |||| 00| 0 eng d
020 _a9781887511278
082 _a971
245 _aThe Florence Prescription From Accountability to Ownership
_bThe Next Frontier for Patient Satisfaction, Workplace Productivity, and Employee Loyality
_cLauer Charles S.
250 _a2009
260 _bJoe Tye
300 _b208 pages
942 _2ddc
999 _c971
_d971